FAQ—Integrated Smart Services for Hospitality & Property

We provide hotel-grade AIoT hardware backed by 16+ years of R&D and ISO 9001:2015 certification, with full turnkey project delivery from concept to completion.

Enhancing Guest Experience

Q: How do Boonlive systems elevate guest stays?

• Personalized Scenes: Guests choose pre-set lighting, climate, curtains, and entertainment via wall RCUs or mobile app.

• Automated Comfort: AI + IoT sensors trigger arrival cues and power-down when rooms are vacant.

• Voice & App Control: Alexa, Siri or branded smartphone apps deliver seamless, hands-free adjustments.

• VIP Branding: Custom UI themes and saved preferences create signature “welcome back” moments.

Core Smart Features

Q: What hardware and functions form the platform?

• Room Control Units (RCU): Central touchpanels orchestrate lighting, HVAC, audio/video, motorized shades.

• HVAC Automation: Occupancy and weather data optimize temperature zones, driving up to 30% energy savings.

• Intelligent Lighting & Shading: Programmable LED scenes and automated blinds balance ambiance and efficiency.

• Multimedia Integration: Streaming TV, music and hotel services run through the same interface—no extra remotes.

• Security & Access: RFID/NFC and Bluetooth mobile-key locks with live digital doorplates for status updates.

• Mobile & Voice: Full feature control via iOS/Android apps and common voice assistants.

Energy Efficiency & ESG

Q: How does the system support sustainability goals?

• Smart Scheduling: Rooms enter “eco mode” on checkout, lights and HVAC power off when unoccupied.

• Live Monitoring: Dashboards display real-time energy use, spotlighting savings opportunities.

• ESG Reporting: Automated carbon-footprint and consumption reports ease green certifications.

Data Intelligence & Predictive Analytics

Q: How do analytics improve operations?

• Real-Time Alerts: Occupancy and equipment anomalies trigger instant notifications.

• Housekeeping Efficiency: Sync occupancy data with the PMS so staff clean only occupied rooms.

• Predictive Maintenance: AI flags upcoming service needs—filters, motors, or lighting—before issues arise.

• Operational Dashboards: Live views of occupancy, access logs, and energy trends guide strategic decisions.

Modularity & Scalability

Q: Can projects expand over time?

• Phase Installations: Add floors, wings, or buildings without system overhauls.

• Unified Ecosystem: Villas, Airbnbs, hotels, offices, smart-city nodes all run on the same platform.

• Future-Proof Design: Modular hardware and open protocols support new devices and integrations.

Implementation & CapInvest® Coordination

Q: What is the roll-out process?

1. Consultation: Submit floor plans and complete the Smart System Consultation Form.

2. Custom Blueprint: CapInvest® engineers and Boonlive® designers craft your AI-IoT solution.

3. Turnkey Delivery: CapInvest® manages procurement, logistics, installation, software setup, and staff training.

4. Launch & Support: 24/7 remote monitoring, on-site training, and maintenance contracts ensure peak performance.

Technical Compatibility

Q: Which infrastructure and integrations are supported?

• Power & Network: Standard 230VAC and Ethernet/RS-485 or secure Wi-Fi.

• PMS & APIs: Seamless links to Opera, Fidelio, Cloud PMS; open APIs for custom apps.

• Voice & Mobile: Native support for Alexa, Google Assistant, iOS/Android control apps.

• MEP Coordination: Detailed wiring and IT schematics provided pre-construction.

Support & After-Sales Service

Q: How do Boonlive and CapInvest® back their solution?

• Warranty & Lifespan: 2–3 year manufacturer warranty; 12+ year hardware design life.

• Local Spares Stock: Mauritius/Africa warehouses for rapid parts replacement.

• Dedicated Hotline: 24/7 technical support, firmware updates, and periodic health checks.

• Flexible SLAs: Tailored maintenance and expansion packages maintain system excellence.

Partner with CapInvest® to deliver AI-IoT automation that delights guests, empowers operators, and future-proofs assets across hospitality, real estate, and smart-city developments.

Learn more: trade.capinvestlux.com